Terms and conditions for our gardening services

These terms guide your use of Norivexalis and our gardener service in Malaysia. Please read them carefully, as accessing or using our site means you agree to comply with all the terms below.

Updated on February 5, 2026

Agreement to terms

By accessing or using the services, you confirm your acceptance of these terms and any modifications. Continued use means ongoing agreement, so review regularly for any changes.

Definitions

To keep terms clear, here’s what some key words mean when used in this policy.

"Service" means all gardening and related offerings provided by Norivexalis via this website or our team.

"User" refers to anyone accessing, browsing, or using any part of our website or services.

"Content" includes all text, images, and information found on Norivexalis’s website.

"Agreement" refers to these terms along with our privacy and cookie policies.

Using our service

Services are for gardening assistance only. Do not use them for any illegal, harmful, or misleading purpose.

Eligibility

You must have legal capacity in Malaysia to use our services. Users under 18 need parental consent, where required by law.

Please check local regulations if unsure.

Your responsibilities

Help us maintain quality and safety for all users by following these requirements.

Provide accurate, current info during requests and bookings.
Respect boundaries, timing, and safety advice from gardeners.
Do not misuse the service or submit misleading information.
Let us know if details or needs change for your booking.

Prohibited uses

Never use our service for offensive or unlawful purposes.

Do not offer or seek prohibited, illegal, or dangerous items or activities.
No sharing or requesting inappropriate, harassing, or threatening content.
Avoid interfering with site security, data, or operations.
Do not impersonate other people or businesses in your communications.
No spamming, hacking, or distributing malicious software.

Intellectual property policy

All website content, images, graphics, logos, and service materials remain the property of Norivexalis and are protected by copyright law. Don’t copy or republish without permission.

Your contributions

You may share feedback and photos, but Norivexalis may use them for promotional purposes unless you request otherwise.

Your content rights

You continue to own any shared content, but grant us a license to use it for marketing, as stated.

Your privacy rights

Your information is handled in line with our Privacy Policy. Read how we collect and use data to protect your privacy.

See Privacy Policy

Disclaimer and limitation summary

Please review this section for limits on liability and important service restrictions.

Service disclaimer

We strive for quality, but gardening results depend on weather, site, and ongoing care. Results may vary from case to case.

Limiting liability

Norivexalis is not responsible for issues outside of our control, such as extreme weather or site access limitations.

Indemnification

You agree to indemnify and hold Norivexalis harmless from third-party claims resulting from misuse of the service or breach of terms.

How disputes are handled

We encourage open discussion of any issues first, aiming for resolution before formal action.

Arbitration

If unresolved, disputes may be subject to binding arbitration in Malaysia, as permitted by law.

Where arbitration is unavailable, parties may pursue remedies through the appropriate courts.

Online dispute resolution

You can submit certain disputes via Malaysia’s government dispute resolution platform for services.

Learn about dispute resolution

Severability

If part of these terms is unenforceable, the remainder still applies.

Full agreement

These terms, plus referenced policies, make up the full agreement between you and Norivexalis regarding gardening services.

Governing laws and jurisdiction

Malaysian law applies to all terms and service use.

Ending use

Norivexalis may suspend or terminate your access for misuse or any breach of these terms, effective immediately.

Changes

From time to time, we may revise these terms. Updates will be posted on the website or sent to you, as appropriate.

Questions or help

For support or clarification about these terms, contact us any time—our contact info is below.

Email address: content@norivexalis.pro

Phone: +6018-159 0151

Office address: Equatorial Plaza, Jalan Sultan Ismail, Kuala Lumpur 50250 Malaysia

Date effective: February 5, 2026

Version: 3.0